Used by global brands and organisations, ex-plor allows you to examine current customer landscapes and discover commercially impactful insights through two way, meaningful conversations - bringing your customer right into the heart of your brand.Get in touch to find out more
Develop a closer two-way relationship with your customer
Co-creation and input instantly into new propositions or products
Monitor KPIs such as customer satisfaction, brand tracking and product awareness
Understand past, current and future trends, to see how customers change over time
Create 360 customer profiles through integration of survey response to other business data
Real-time polls for PR, social media and other marketing purposes
Demonstrate you listen by providing a platform for your customers to share their voice
More research for less money. Cost effectiveness increases with every study
Currently powering insight communities in over 14 countries worldwide, our powerful and flexible platform delivers quant and qual research in an engaging and interactive environment. The integrated mobile panel app also allows members to take part in tasks on the go and without internet connection.Download our ex-plor feature list
We are driven by creating visually striking and engaging environments that encourage online research participation.
Members can be recruited from various sources such as customers lists and CRM social media and access panels.
We manage the whole process for you ensuring every member is then fully profiled and segmented into groups ready to sample for any research tasks.
A team of experienced copywriters and bloggers, our community managers are responsible for ensuring the ongoing engagement of the community and dealing with any day to day queries.
Armed with an extensive toolkit to engage they make sure the health and response rates of your community are at their optimum.
Enhance the intrinsic value of memberships through status, badges/points and unique experiences.
A team of experienced project managers who can operationalise any of the fieldwork (scripting, data processing etc) that run through the community. We pride ourselves on our flexible approach and will be on hand to assist at any point during the project cycle.View our showcase survey
Our insight specialists can offer a range of bespoke methodologies, utilizing the community, to ensure specific objects are met.
Reporting options are tailored to best suit your needs and deliver actionable and commercially impactful insight.
Getting wider stakeholder buy in is hard, and managing it can be even heard. Don't worry, we have that covered and can be with you every step of the way.
We work with our clients to advise and assist on:
Our data science team can fuse and append multiple data sets including sales data, location data, passive metering data.
This will help to give you a 360 degree viewpoint of your customer.