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Senior Insight Executive

Overview of the role:

We are now looking for an additional Senior Insight Executive to join our growing team. This role, within our Insight team, is to support the Insight Manager in contributing to ResearchBods client satisfaction and growth and comprises of a combination of account management and research work encompassing survey design, data analysis and reporting.

You will be supporting the Insight Manager with the day to day handling of client relationships, ensuring the smooth running of research projects, contributing to or writing proposals and ensuring the success of client online insight communities.

You will have 2/3 years’ experience as a Research Executive or Senior Research Executive in a market research environment and will have experience of quantitative and qualitative methodologies as well as questionnaire design, online survey best practice, data analysis and report writing. You will excel in client management and be enthusiastic when tasked with different client requirements and research topics. Online qualitative or community experience is also desirable.

Your focus and responsibilities:

  • Receive client briefs and advise clients on topics such as research design, community management, and industry best practices.
  • Taking responsibility for client requests and assist with determining the requirements of each project and quote costing, or proposal writing if required.
  • Manage research projects from end to end (with support), assisting on client calls and regularly report on project progress to the clients and other team members.
  • Creating project documents such as questionnaires, tab specs, recruitment screeners, discussion room content, final reports etc.
  • Supporting with the delivery of research projects including quality assurance, sampling, deployment, analysis and reporting.
  • Understand the key functionality behind ResearchBods’ ex-plor platform software, successfully recommending functionality to best fit individual client and community needs.
  • Assisting the Insight Manager in building new, and nurturing existing, client relationships, arranging regular meetings and leading discussions.
  • Contributing to account planning and account growth, meticulously understanding each client’s business and industry.
  • Understanding ResearchBods’ solutions and new developments, enabling upselling if appropriate.

Your skills and attributes:

  • Experience in creating research materials including questionnaires, tab specs, recruitment screeners, discussion guides, qualitative analysis grids and final reports etc.
  • Proven project management skills and the ability to multi task and oversee several projects / tasks at any one time within tight timescales.
  • Customer focused with a proven track record of building and maintaining positive client relationships, taking responsibility for meeting and exceeding customer needs and expectations.
  • Excellent communication skills, written and verbal, to help build strong working relationships both internally and externally and ensure clear communication between key stakeholders.
  • Results focused, keeping calm under pressure and continually looking to make improvements.
  • Technically minded, you have the ability to pick up databases quickly.
  • Ability to plan and co-ordinate multiple workloads and resources to maximise productivity and efficiency, monitoring progress and evaluating the results.
  • You can work under your own initiative, seeking guidance when necessary.
  • You encourage team work and best practice, sharing ideas.
  • You display awareness of GDPR and are mindful of these in everyday activities and ensuring compliance within the team.

What we're offering:

  • Very competitive salary (DOE)
  • 24 days holiday, plus an extra day on your birthday
  • Increased holidays after 2 years
  • Full-time hours Mon to Fri 9.00am-5.30pm
  • Perkbox employee benefit scheme
  • Regular social events
  • Friday drinks fridge at 4pm
  • Pension and childcare vouchers
  • Training and opportunities for career progression
  • Leeds City Centre office location

About ResearchBods

ResearchBods is ‘the customer agency’, driven by curiosity, powered by technology. We partner with brands, agencies and organisations to deliver customer data and intelligence. By creating a unique data relationship with customers, we provide the full view on where they are, what they do and how they think. Our approach is delivered through three key solutions; Insight Communities, Access Panels and Experiences & Journeys. With a strong focus on technology, innovation and strategy, we work with some of the biggest brands and retailers across the UK and globally.

PRIVACY NOTICE: Please refer to our privacy notice in relation to recruitment here;


How to apply:

Email your CV to Susan Hargadon at shargadon@researchbods.com. Include a short covering letter telling us why you're right for the role. NO AGENCIES PLEASE.

Or alternatively, you can post your application to our office:
Susan Hargadon
21 Queen Street